In Fall 2019, we introduced an online booking platform on CaseRM that integrates with Universal Office. CaseRM allows both new and existing patients to easily sign up for an account and start booking their appointments at their convenience. From their mobile phone or PC, patients can access their online portal and browse their appointment history, book new […]
Universal Office
CaseRM Online Chart Notes: A New Way to Document Your Patient Encounters
We’re excited to announce that we have just launched our first version of – Online Chart Notes. Online Chart Notes is a web-based application that lets you build, create, and manage clinical notes from any device, anywhere, anytime on CaseRM. Keep in mind that chart notes created in CaseRM do not sync with Universal Office. […]
Patient Retention with Universal Office
Patient retention is a clinic’s ability to turn new patients into loyal ones – which is an important metric and strategy for all clinics. Some strategies to improve patient retention include providing quality care, personalizing the patient’s experience, offering online booking, proactively seeking feedback, and following up with patients who abruptly stop or discontinue treatment. […]
